QUALITY MANAGEMENT SYSTEM

CQI & IRCA Lead Auditor Course

5-days course

In partnership with the leading training service providers:

Course Introduction
This five-day course is a challenging course that will equip you with the planning skills to lead
an audit team, carry out complex supplier audits, external 3rd party audits and deliver
accurate, defendable and value-adding audit reports.
About This Course
This course is designed to provide participants with the knowledge and skills required to
perform first, second and third-party audits of management systems against the requirements
of the ISO 9001:2015, in accordance with the guidance given in the ISO19011 for first and second
party audits as well as the requirements of the ISO 17021 for third party audits.
This course has a strong process and continual improvement bias, suitable for those of you
who are interested in auditing to establish the overall capability of the management system to
sustain and improve its performance.
Why This Course
In this extensive course, you will learn how to plan, conduct, report and follow up the results of
audits. The course will introduce you to a range of different auditing situations and equip you
with the ability to apply the right skills to the right context.
You will also learn what differentiates the “lead auditor” from audit team members and the
additional skill set and disciplines required by the audit team leader. The exam from this course
is globally recognized proof that you are competent in performing the audits against ISO 9001
requirements.
This kind of certificate will give you better career prospects because most companies will
search for professionals with this kind of formal certificate

Key Learning Objectives
To gain a comprehensive understanding of the methodologies, methods and techniques
required for conducting the audits professionally.
To be able to plan the audit, prepare and how to use the checklists.
To develop knowledge and skills required to lead the audit team and be able to discover the
systematic gaps in the management systems.
To equip you with the necessary techniques for report writing and feedback.
To acquire necessary expertise to follow up the results of audits and to recognize how
results should be used to drive continual improvement in the organization.
Who Should Attend
Internal Auditors
Quality Assurance and Quality Control Managers
Compliance Officers
Management System Coordinators
Department Heads
Team Leaders
Process Improvement Specialists
Operational Managers
Pre-requisite
None. However, it is highly recommended that participants have a basic understanding of
management system standards and some experience with internal auditing processes.

Course Content
Session 1: Introduction to Quality
Management Systems and Standards
The need for and benefits of a QMS.
Development of the QMS standards.
The ISO 9000 series of standards.
Compatibility with other standards.
The quality management principles.
Session 2: Fundamentals of Auditing and
Roles in the Audit Process
Audit definitions and methodologies.
Principles of auditing.
Differences between different types of audit.
Roles and responsibilities of the audit team
and lead auditors.
Session 3: Audit Planning and Preparation
Audit communication including Initial
contact with the auditee.
How to plan for stage 1 audit including
document review.
Collecting and verifying information.
Preparing the audit plan for stage 2 audit.
Preparing audit checklists

Session 4: Conducting and Controlling the
Audit
Opening meeting.
Roles and responsibilities of audit team
members.
Conducting the audit.
Types of questions and interviewing
techniques.
Dealing with difficult auditing situations.
Controlling the audit.
Session 5: Audit Review, Reporting, and
Corrective Actions
Audit review meeting.
Audit findings categorization and
statements.
Presenting the findings in closing meeting.
Compiling audit report.
Root cause identifications and CARs
verifications.
Follow-up and close out.
Exam: ISO 9001 Auditing Certification Exam
Exam duration: 2 hours.
Exam format: Descriptive & paper based.
Exam body: CQI & IRCA
Open book: Yes

Delivery Methodology
Interactive Workshops:
Engaging in presentations and discussions led by experienced trainers.
Real-life examples and case studies to illustrate key concepts.
Group Activities and Exercises:
Collaborative group work to enhance understanding and application.
Practical exercises, including mock audits and role-playing scenarios.
Comprehensive Course Materials:
Detailed training manual covering all topics.
Access to ISO standards and additional online resources.
Assessment and Feedback:
Regular quizzes and assessments to gauge understanding.
Personalized feedback from trainers to address specific learning needs.
Certification
Upon successful completion of the training program and passing the final assessment,
participants will receive a certificate of completion.

The certification will be recognized as evidence
of the participant’s ability to effectively
contribute to their organization’s compliance
and continuous improvement efforts.
The CQI and IRCA certificate will be issued by LMS Academy. LMS Academy is a Registered
Training Organisation and an Exemplar Global Recognised Training Provider for Management
Systems Auditing courses.
Founded in 2012 by a team of certified auditors with over 10 years of experience, LMS Academy
specializes in conducting internal and certification audits, as well as corporate and face-to
face auditor training for thousands of satisfied customers.
LMS Academy offers easy-to-follow and practical online auditor courses. All External and
Internal Auditor courses include Exemplar Global competency units that are internationally and
industry-recognised